Can't Make Account to Order from Website?

[uberdome]

I created an account, but I am not receiving the confirmation email. I have clicked to have it resent a couple times. I have tried it from Firefox and Chrome in case there was some browser issue.

Any suggestions? I just need to order a fan - I usually get my Netonix gear from distributors so I've never setup an account here.

Thank you, Chris

[sirhc]

Check spam folder

Whitelist netonix.com domain in email server and or spam filter

[uberdome]

Check spam folder

Whitelist netonix.com domain in email server and or spam filter

It isn't in spam, I did check there before posting.

I do get emails from forum@netonix.com successfully, I'm not sure why I wouldn't receive messages from other netonix addresess. I'll try whitelisting on the server and check again.

[uberdome]

The email wasn't even getting to my spam as it was "quarantined" in Exchange 365 and labeled as "high confidence phishing" before even getting to the mailbox. I reported the false positive, but even whitelisting didn't work. Anyhow, I'm in now.

If anyone else has issues with Office / Exchange 365, check your Exchange Admin Center for quarantined messages.