WS-24-400B log fault SFP: FAULT on SFP 2, resetting...

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smaicas
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WS-24-400B log fault SFP: FAULT on SFP 2, resetting...

Mon Aug 05, 2019 7:05 am

We have an ES-24-400B that for some time now shows the following message in the log Aug 5 11:43:27 SFP: FAULT on SFP 2, resetting ... every two seconds
We have reset the switch, updated the firmware and disabled the port but the problem persists.

There is a solution

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Stephen
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Re: WS-24-400B log fault SFP: FAULT on SFP 2, resetting...

Tue Aug 06, 2019 3:25 pm

Best place to start is making sure you are on the latest firmware (1.5.3) and if that doesn't work (or if you are already on the latest) Try a different SFP module.

Here is a list of repoted compatible/incompatible SFP module's

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Re: WS-24-400B log fault SFP: FAULT on SFP 2, resetting...

Wed Aug 07, 2019 3:36 am

Firmaware is (1.5.3) and any SFP muodele is connected

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Re: WS-24-400B log fault SFP: FAULT on SFP 2, resetting...

Wed Aug 07, 2019 9:04 am

If you tried other SFP modules from the list of known working modules then maybe a hardware issues.

Most likely can not be repaired and since the WS-24-400B was EOL 3 years ago we no longer have replacement boards.

Your welcome to RMA it and if we can not repair it you can always abandon it.
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