Firefox Crashes repeatedly

[sirhc]

My Firefox problem seems very very closely related to putting my laptop to sleep and then when I wake it up it will be "not responding". I can't say with certainty that I have a netonix switch tab open always, but most of the time. Windows 8.1 intel i5 now firefox 34.0.5

OK so let me make sure I understand this correctly?

1) Your browser is connected to a switch that is in constant communications with for statistical updates right.

2) You then put your computer to sleep with this constant communications going on, am I right so far?

3) Now after some random period of time maybe hours later you want to wake up the computer and that switch web UI which has been out of communications for all that time to just pickup where it left off and the switch who also lost communications with your computer for maybe hours should also just pick up this session without a hitch?

I am sorry, I just want to make sure I am understanding the scenario, am I right so far?

I think what we should do is put in the web UI running on your browser that if it is woken up to assume the session/connection was lost and just display a pop up that says "connection lost" and force you to click refresh and re log into the switch.

[rockhead]

Actually I have been through a half dozen sleep/wake cycles tonight and it just picks up where it left off. I'm thinking this has something to do with 'other' browser tabs and their contents. I believe the one Ligowave that I watch alot uses flash and or java. Whatever the source is something in the last month or two has turned firefox from reliable to painful.

[rockhead]

So ... I just logged in to my Ligowave with a netonix switch in another tab, and a couple more tabs open cuz that's the way I roll. Put it to sleep, wake it up and firefox is out to lunch, locked, frozen.

Weird.

[LRL]

Mine's pretty consistent. at least one crash per 12 hours.

System, is running win2k3 server std 32bit, two 2Ghz Xeon 5130's, 4GB ram, VMWare VM.

Latest greatest of Firefox and flash. Java v7 update65

Below is the crash report from Firefox. I'm certain it's related to the page updates. I'm not sure it's entirely the WS's fault.

Perhaps it would be easier to find a patter of commonality if everyone posted more details of the system(s) experiencing the crashes.

Code: Select all

 AdapterDeviceID: 0x0405
AdapterDriverVersion: 11.6.0.13
AdapterSubsysID: 040515ad
AdapterVendorID: 0x15ad
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:34.0
AvailablePageFile: 4085501952
AvailablePhysicalMemory: 2595106816
AvailableVirtualMemory: 1719250944
BIOS_Manufacturer: Phoenix Technologies LTD
BlockedDllList:
BreakpadReserveAddress: 55050240
BreakpadReserveSize: 41943040
BuildID: 20141125180439
CrashTime: 1418252459
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1418013140
Notes: AdapterVendorID: 0x15ad, AdapterDeviceID: 0x0405, AdapterSubsysID: 040515ad, AdapterDriverVersion: 11.6.0.13
D3D11 Layers? D3D11 Layers- D3D9 Layers? D3D9 Layers-
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 70043
StartupTime: 1418194261
SystemMemoryUsePercentage: 35
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 5064773632
TotalPhysicalMemory: 4025946112
TotalVirtualMemory: 2147352576
Vendor: Mozilla
Version: 34.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
 MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
 MSAFD Tcpip [RAW/IP] : 2 : 3 :
 RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\mswsock.dll
 RSVP TCP Service Provider : 6 : 1 :
 VMCI sockets DGRAM : 0 : 2 :
 VMCI sockets STREAM : 0 : 1 : C:\Program Files\VMware\VMware Tools\VSock SDK\bin\win32\vsocklib.dll
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{0D27B782-033B-4E97-AFDB-054DF8C5555A}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{0D27B782-033B-4E97-AFDB-054DF8C5555A}] DATAGRAM 3 : 2 : 2 :
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{63614C93-719A-4495-8BAD-01C3C7BF525A}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{63614C93-719A-4495-8BAD-01C3C7BF525A}] DATAGRAM 0 : 2 : 2 :
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{60DEDFF2-C70E-4637-9AB8-D480EFC1949D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{60DEDFF2-C70E-4637-9AB8-D480EFC1949D}] DATAGRAM 1 : 2 : 2 :
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{B0E58F7B-E29F-4072-975B-6FEDF1F6F799}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{B0E58F7B-E29F-4072-975B-6FEDF1F6F799}] DATAGRAM 2 : 2 : 2 :
useragent_locale: en-US

I should mention, this server is our monitoring server and runs Dude, AirControl and firefox with the specific addon's mentioned (flash and java), Winbox and Ping plotter. If it's not needed for network monitoring or maintenance it's not on there. The server is of course always on with power properties set to never throttle, sleep or turn any peripherals off.

[sirhc]

Have you tried Chrome on these servers?

[mhoppes]

I am far from any kind of expert on web development or even web browsers, but I don't see how a web interface causing a browser to crash is the web interface's fault. The browser should be handling it gracefully.

[rockhead]

I agree with you on that Matt and after carefully watching my puter last night I had many, many firefox crashes without any netonix tabs, period.

This is a firefox problem.