Hello!
New user to the forums and of the hardware. I have a New WS-6 Mini switch. I am unable to access the web gui. When I launch my browser and go to the switch's IP address, I am presented with the Netronix logo and the username/password fields. I login with the default username and password and then am presented with nothing but a white screen. I am able to SSH into the switch and issue commands. I have upgraded the firmware to wispswitch-1.4.5rc8.bin. I've used the microswitch to apply factory defaults both before and after the firmware upgrade. Still just a white screen. I've tried on Windows, IE, Chrome, Firefox, and on Linux, Chrome and firefox. Same results.
Where do I go from here?
Brand New WS-6 Mini - Web GUI produces only a white screen
Re: Brand New WS-6 Mini - Web GUI produces only a white scre
Also as suggested in another thread restarting the httpd service with /etc/init.d/lighttpd restart and power cycling the device do not help. I know that the factory defaults did apply as I had configured the IP for DHCP and it reverted back to static 192.168.1.20 after defaults were applied.
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sirhc - Employee
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Re: Brand New WS-6 Mini - Web GUI produces only a white scre
So you upgraded the firmware via SSH then?
Can you put up a picture of a screen grab of the web login screen. Use the upload attachment link below the blue submit button here on the forums to upload a picture.
In SSH do a "show status", does it show the proper model and does the MAC address match the decal on the chassis?
Can you put up a picture of a screen grab of the web login screen. Use the upload attachment link below the blue submit button here on the forums to upload a picture.
In SSH do a "show status", does it show the proper model and does the MAC address match the decal on the chassis?
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Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Re: Brand New WS-6 Mini - Web GUI produces only a white scre
Yes, I used SSH to upgrade the firmware with the whole TFTP thing.
When I run show status I get no output, just a prompt:
Screenshots are attached.
Here is the WebGui Logon screen:
After you login It's just a white screen:
And here is the hardware in question:
When I run show status I get no output, just a prompt:
- Code: Select all
xxxxx@xxxxx:~$ ssh 192.168.0.100 -l admin
admin@192.168.0.100's password:
BusyBox v1.19.4 (2016-10-03 19:26:31 EDT) built-in shell (ash)
Enter 'help' for a list of built-in commands.
Netonix Switch# show status
Netonix Switch#
Screenshots are attached.
Here is the WebGui Logon screen:
After you login It's just a white screen:
And here is the hardware in question:
Re: Brand New WS-6 Mini - Web GUI produces only a white scre
If I do a view page source, I do see plenty of code, so we know that is transferring something via http. Different browsers and different operating systems produce the same result.
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sirhc - Employee
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Re: Brand New WS-6 Mini - Web GUI produces only a white scre
I know what is wrong and can fix this remotely.
Can you use SSH to change the IP so I an get to it via SSH from here?
If so let me know you can then send me the IP address and password via a PM. (change password)
I will then fix it from here.
Can you use SSH to change the IP so I an get to it via SSH from here?
If so let me know you can then send me the IP address and password via a PM. (change password)
I will then fix it from here.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Re: Brand New WS-6 Mini - Web GUI produces only a white scre
Good to go, Thanks for the help!
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itguy4321 - Member
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Re: Brand New WS-6 Mini - Web GUI produces only a white scre
Hello,
I have the same issue and it would be difficult to resolve it remotely, because it is behind several firewalls on a customer's network. I do have VPN access to remotely fix it, but restarting the switch from the CLI or restarting the http services doesn't seem to work.
Thanks!
I have the same issue and it would be difficult to resolve it remotely, because it is behind several firewalls on a customer's network. I do have VPN access to remotely fix it, but restarting the switch from the CLI or restarting the http services doesn't seem to work.
Thanks!
-
sirhc - Employee
- Posts: 7490
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
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Re: Brand New WS-6 Mini - Web GUI produces only a white scre
itguy4321 wrote:Hello,
I have the same issue and it would be difficult to resolve it remotely, because it is behind several firewalls on a customer's network. I do have VPN access to remotely fix it, but restarting the switch from the CLI or restarting the http services doesn't seem to work.
Thanks!
I can fix this Monday but you need to provide me remote access or access via TeamView
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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