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Short w/ Nothing Plugged in

Posted: Fri Jul 10, 2015 5:59 pm
by keefe007
I have a WS-6-Mini and it is showing a short on a port that doesn't have any plugged into it.





Pair 1 Status
Open


Pair 2 Status
Open


Pair 3 Status
Open


Pair 4 Status
Short






Pair 1 Length
0.00
ft / 0
m


Pair 2 Length
0.00
ft / 0
m


Pair 3 Length
0.00
ft / 0
m


Pair 4 Length
0.00
ft / 0
m



What would cause this?

Re: Short w/ Nothing Plugged in

Posted: Fri Jul 10, 2015 7:01 pm
by sirhc
It is possible that the port was bad and QC missed it.

Does the port link up at 1G (Non POE Device)

If it came bad I am really sorry and we will replace it.

Do me a favor and test the port and see if it links at 1G my guess is not.

Re: Short w/ Nothing Plugged in

Posted: Fri Jul 10, 2015 7:41 pm
by keefe007
It will link at 100 but not 1 G.

Re: Short w/ Nothing Plugged in

Posted: Fri Jul 10, 2015 8:25 pm
by sirhc
Send me an email at chris@netonix.com

Include the Model #
MAC Address
and other pertinent info and I will get you an RMA Form

Once again Sorry

Re: Short w/ Nothing Plugged in

Posted: Mon Jul 13, 2015 11:07 pm
by keefe007
Can you do advanced replacement? ;) This one is at a tower already.