Incorrect SPF record for netonix.com
Posted: Tue Dec 19, 2023 3:38 pm
I'm not sure where else to post this as Contact Us on the main website points to the forum, there's no place to report non hardware issues, and I can't DM sirhc.
Anyway there is an issue with the SPF records for Netonix.com. The current SPF record lists mail.netonix.com which is on hydrosoft.net.
When doing a forgot password on the main netonix.com website, the email originates from 209.85.166.99 which is a Google IP therefore the password recovery email fails SPF checks and gets blocked when SPF validation is enforced.
Anyway there is an issue with the SPF records for Netonix.com. The current SPF record lists mail.netonix.com which is on hydrosoft.net.
When doing a forgot password on the main netonix.com website, the email originates from 209.85.166.99 which is a Google IP therefore the password recovery email fails SPF checks and gets blocked when SPF validation is enforced.