Can't order from website

Post a reply
User avatar
dcshobby
Member
 
Posts: 40
Joined: Wed Oct 29, 2014 3:59 pm
Has thanked: 2 times
Been thanked: 10 times

Can't order from website

Tue Jun 08, 2021 12:40 pm

I've tried placing an order twice now on the website and it's not going through. The spinning circle just keeps going so I refreshed and tried a second time and it did the same thing for minutes on end. No pending charge has hit my card and I did not receive a confirmation email so it doesn't look like it went through but I need to place an order.

There are no emails or phone number on the Netonix website for support so here I am in the forum.

Help please

Screen Shot 2021-06-08 at 11.36.21 AM.png
Top
User avatar
sirhc
Employee
Employee
 
Posts: 7415
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Can't order from website

Tue Jun 08, 2021 6:26 pm

Read this post: viewtopic.php?f=30&t=6995&p=34902&hilit=PayPal#p34902
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Top
User avatar
dcshobby
Member
 
Posts: 40
Joined: Wed Oct 29, 2014 3:59 pm
Has thanked: 2 times
Been thanked: 10 times

Re: Can't order from website

Tue Jun 08, 2021 11:38 pm

I tried with Paypal and it worked. I'm already on the latest Chrome version.

You should report the issue to your ecommerce provider so they can fix it. Thanks
Top
Post a reply
Return to General Discussion

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 31 guests