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Switch Name not reported by SNMP sysName OID

Posted: Tue Aug 25, 2020 12:11 pm
by Brough
Recently I changed the name of a switch to reflect the street address where the switch is located, but the update never showed up in our NetXMS device maps. Upon further investigation and a quick SNMPwalk, I see the sysName value (OID .1.3.6.1.2.1.1.5.0) being returned is the old name. Nowhere in the entire SNMPwalk do I see the new name. And nowhere in the Netonix GUI management interface do I see the old name.

I made the name change on the Netonix configuration page.

Here are screen captures for the Netonix configuration page and for the relevant portion of my SNMPwalk.
The old name was "SladeGorton-FL4-PoeSW1" and the new name is "225Southampton-PH-PoE-SW1"

What am I missing?

Capture1.PNG
Netonix Configuration Page

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Capture2.PNG
SNMP Walk