Giving some thanks

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iggy05
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Giving some thanks

Wed Nov 12, 2014 10:51 am

Want to just say thanks for Chris and Rory for the support on getting the issues solved with my vlan issue on the SFP ports on my switch. It took a little bit but eventually everything got straighten out with the latest version. :hurray: A lot to say when a company will actually call you and work things out. In my experience there is only one other company that will deliver that kind of support and I really appreciate it when everything is taken into consideration.

Looking forward to finally be able to drop my switch in to give it a try in a live environment!
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sirhc
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Re: Giving some thanks

Wed Nov 12, 2014 10:58 am

Thanks, we appreciate that! Image

Please do take a picture when it is installed and post it up on the installation pictures thread.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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wayneorack
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Re: Giving some thanks

Thu Nov 13, 2014 11:59 pm

sirhc wrote:Thanks, we appreciate that! Image

Please do take a picture when it is installed and post it up on the installation pictures thread.


Where is this "installation pictures thread"? I have not been able to find it.
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lligetfa
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Re: Giving some thanks

Fri Nov 14, 2014 12:06 am

viewforum.php?f=14
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iggy05
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Re: Giving some thanks

Fri Nov 14, 2014 10:26 am

Installation pictures will come in soon from me. Took pictures already of the installation though I just have one connection that we are "testing" with for a week. As long as all goes well I will be moving everything over the end of the next week! :D
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wayneorack
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Re: Giving some thanks

Fri Nov 14, 2014 11:48 am

lligetfa wrote:http://forum.netonix.com/viewforum.php?f=14


Thanks! I hope that I am just blind, and not stupid!
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Rory
 

Re: Giving some thanks

Fri Nov 14, 2014 2:05 pm

I'm pleased that everything worked out well. As always please let us know if you have any further feedback or issues. I firmly believe that listening to your customers is the foundation of any good business, so I will always at least listen. :cool:
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