Netonix Forums

Posted: **Mon Apr 18, 2016 1:19 pm**

From time to time under the "Link" option I see the word "volt" instead of 100M-F or 1G and it happens with my UVC camera which is not accessible. If I turn it off for a bit and then back on later a lot of the time it will come back online.

Is the "volt" under the link column telling me that it's getting an incorrect voltage form the switch or something else?

Posted: **Mon Apr 18, 2016 1:50 pm**

What version of firmware are you running (This really helps us to help you)?

What your doing is sort of like going to a doctor and saying I have a pain when I do certain things but do not explain where the pain is or what you're doing to cause the pain.

We have posted up that we strongly suggest SMART DC switches upgrade to v1.4.0rc12 as there were some major fixes for SMART DC switches.
Thread to Download v1.4.0rcX: viewtopic.php?f=17&t=240
Thread with people discussing v1.4.0rcX: viewtopic.php?f=17&t=1459

v1.4.0rcX wrote:FIXED
- Fixed SNMP reported uptime - rc2
- Fixed rare problem with mac table not loading - rc3
- Fixed small UI issues with Firefox and IE - rc3
- Fixed SNMP CPU counters - rc4
- Fixed SNMP firmware version string - rc4
- Fixed so log messages now used VLAN ID instead of index - rc4
- Fixed RADIUS to work with SSH- rc9
- Fixed port not being in VLAN Bug- rc9
- Fixed pps being included in totals when port was excluded- rc9
- Fixed false fan failure detection *we hope*- rc9
- Fixed cleared log to indicate who cleared it- rc9
- Fixed so no duplicate VLAN ID allowed- rc9
- Fixed SSH session ending messages so not reported by dropbear- rc9
- Fixed Firefox autocomplete (workaround) - rc10
- Fixed language encoding - rc10
- Fixed console in UI - rc10
- Fixed graphs on Status Tab - rc11
- Fixed some incorrect voltage readings/alerts - rc11
- Fixed some more I2C communications problems mostly for SMART DC models. - rc12
- Fixed RSTP path cost now able to set to 1 - rc12

ENHANCEMENTS
- Increased MAX allowed DC input voltage for WS-8-250-DC and WS-12-250-DC to 61.5V for off grid solar sites - rc2
- IMPROVED SMART DC switches I2C communication- rc9
- Added HTTP Port to be changed- rc9
- Added telnet for CLI access- rc9
- Added Discovery to Tools menu- rc9
- Added multiple languages support- rc9
- Added VLAN information to SNMP- rc9
- Added Revert Timer Help Balloon- rc9
- Added total power consumption to SNMP- rc9
- Added DC input voltage graph on the Device/Status Tab- rc9
- Added tooltips to buttons- rc9
- Added increased SMTP Username length- rc9
- Added Power tab on all models for time conditions- rc9
- Change ifDescr and ifAlias- rc9
- Time Condition graphic on Christmas tree rc10
- Added To line to email header rc10
- Added more graphs for SMART DC models under Device/Status Tab - rc11
- Added an Enable/Disable check box for TFTP backup - rc11
- Reduced CPU usage - rc12

KNOWN ISSUES
- None

rc12 Released 4/14/2016 - If your running v1.4.0rcX or have a SMART DC Switch I recommend upgrading
rc11 Released 4/12/2016
rc10 Released 4/08/2016
rc9 Released 4/05/2016
rc4 Released 2/29/2016
rc3 Released 2/11/2016
rc2 Released 2/06/2016

Also if helps when you post up screen grabs of your config Tabs.
You would want to post up the following Tabs.
Ports
Power
Device/Configuration
Device/Status

and any other Tabs with changes

Posted: **Mon Apr 18, 2016 3:33 pm**

Version 1.3.9 Board E - I am unable to do a firmware upgrade on this particular switch - although I will upgrade when I can.

I have the POE turned off on the camera so there is nothing to take a screen capture of. I'm really just curious what the switch is indicating with the word "volt" instead of the link speed.

Description: UVC Camera
Link: volt
PoE: 24v
Watts: 2w

Posted: **Mon Apr 18, 2016 3:41 pm**

In that version of the firmware (v1.3.9) the volt sign indicates the Port is powered OFF due to one of the following conditions:
A time condition specified on the Power Tab
A voltage condition specified on the Power Tab
A temperature issue forcing the switch to shut down POE ports to conserve heat.

If you simply review the system log it will tell you why the port is shut down.

In the latest v1.4.0rc12 we replaced the volt icon for a clock icon to indicate a time condition shut down.

What I would do:
1) Review the switch log to see why.
2) Upgrade the firmware to v1.4.0rc12 or newer as soon as possible.

As I said if you review the system log you will know why.

However with v1.3.9 there were FALSE conditions affecting some actions which is why we strongly recommend updating any SMART DC switches with v1.4.0rc12

Posted: **Mon Apr 18, 2016 3:49 pm**

Thanks - that's exactly what I was trying to understand.

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