RMA request

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highlands
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RMA request

Mon Oct 26, 2015 12:16 pm

One of the WS-12-DC we have is not working. it was till we did a factory reset to it and that is when it quit responding. Is there a different way to factory reset it? Or would you care to have it back to see what has happened?

I did see on the main site there is a repair service, however I would think Netonix would want to look at it first and decide what happened. Your call, just let me know what you want.

John

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sirhc
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Re: RMA request

Mon Oct 26, 2015 12:39 pm

Can you hook a console cable up to is and tell me what you see when it tries to boot
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