RMA request

User avatar
highlands
Member
 
Posts: 52
Joined: Fri Oct 09, 2015 1:01 pm
Has thanked: 4 times
Been thanked: 2 times

RMA request

Mon Oct 26, 2015 12:16 pm

One of the WS-12-DC we have is not working. it was till we did a factory reset to it and that is when it quit responding. Is there a different way to factory reset it? Or would you care to have it back to see what has happened?

I did see on the main site there is a repair service, however I would think Netonix would want to look at it first and decide what happened. Your call, just let me know what you want.

John

User avatar
sirhc
Employee
Employee
 
Posts: 7414
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: RMA request

Mon Oct 26, 2015 12:39 pm

Can you hook a console cable up to is and tell me what you see when it tries to boot
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 42 guests